Welcome to VSS!

Veterinary Specialty Services (VSS) is a multi-specialty, referral-only practice and after-hours emergency facility committed to providing advanced veterinary care for pets. Our highly qualified and board certified specialists work in collaboration with primary care veterinarians throughout the St. Louis metropolitan region, Missouri and its surrounding states to diagnose and treat challenging and often life-threatening pet health problems. We are located in Manchester and O’Fallon, MO.

COVID-19 UPDATE & IMPORTANT MESSAGE

FOR OUR CLIENTS:

Due to the rapidly changing situation with the COVID-19 pandemic, VSS is taking additional precautionary measures within our hospital to keep our team and clients safe. Currently, only hospital personnel will be allowed inside all areas of the hospital until further notice.

VSS is currently able to provide essential care to emergent and urgent cases ONLY. No new appointments for non-urgent issues will be scheduled until further notice. Necessity of follow-up services and rechecks will be determined on a case-by-case basis. This decision is in line with public health guidelines regarding COVID-19, as well as appropriate procedures determined by the American Veterinary Medical Association.

If you’ve been referred to VSS by your family veterinarian for an urgent (non-emergency) case, they have provided us with your referral information. We will contact you directly when we are able to schedule. Please note: due to the limited cases we are able to see and limited staff, it may be several days to a week before we call to discuss the appointment. We ask for your understanding if our communications are delayed

What clients should expect if they are bringing their pet to either of our hospitals

VSS is currently providing curbside care for all departments.

  • Please be sure to bring your pet in a carrier or on a leash. All cats will need to be in a carrier for their safety and the safety of our staff.
  • When you arrive, please park in one of the spots with a numbered sign in front of it. Then call 636-227-6100 (at our Manchester hospital) or 636-779-4229 (at our West – O’Fallon hospital) for further instructions.
  • Remain in your vehicle with your pet. Please do not congregate outside for the safety of our other clients and staff.
  • Our client service team will discuss our curbside process with you, ask some screening questions for our safety and get you checked in.
  • Once the department you need to see is ready for your pet they will call to obtain his/her history. After they have that information they will come get your pet for evaluation. **If your pet is experiencing a life-threatening emergency, we will likely get your pet first and then call to discuss the history once we are certain he or she is stable.
  • After your pet is evaluated, the attending doctor will call you to discuss a plan for your pet’s care. We will ask for verbal consent of the treatment plan and financial estimates will be provided.
  • Next, you’ll receive a call from our client service team to obtain a deposit (Visa, MasterCard, Discover or CareCredit) over the phone.
  • You will receive updates from your patient care team via phone, email or text. This includes our experienced veterinary nurses. They are a big part of the communication process for your pet.
  • Your pet’s discharge process will be discussed via phone and any remaining balance will be collected prior to discharge from the hospital.
  • We may make exceptions for owners bringing in pets for euthanasia or pets that are in dire life/death circumstances. In these cases, one owner may be allowed in the hospital, if they pass certain screening.

 

A trip to our specialty and emergency hospital with your furry family member can be a stressful experience even under ideal conditions. With the heightened concern for the COVID-19 pandemic, we understand everyone is under added stress. We are here to help you and your pet, we ask for your patience and understanding during this unprecedented time. We know that our protocols during this time may not be what you were expecting, but we thank you for entrusting us with your pet’s care and for understanding the added safety measures we are taking to do our part in limiting the spread of COVID-19.

REFERRAL APPOINTMENTS

Patient visits are by appointment only or can be seen in association with an emergency or critical care appointment.

READ OUR COVID-19 UPDATE

Contact for Appointment

MANCHESTER:
P: (636) 227-9400
F: (636) 527-0812

WEST:
P: (636) 227-9400
F: (636) 238-1042

Referral Practice Hours

Monday – Friday: 9:00am – 5:00pm

EMERGENCY CENTER

No appointment is required, though a phone call to let us know you are coming is appreciated! Pets don’t live by a clock or calendar. We get it, we have pets too!

Emergency Center Hours

Weekdays, Weekends, Holidays: 24 Hours

VETERINARIAN PORTAL

The veterinary portal is a tool to link the specialist and general veterinarian. Through this portal referring veterinarians have access to medical records of their patients while at VSS.

The portal is only accessible to veterinarians that are the primary care givers for our patients.

Referring veterinarians can access and share medical records with VSS by logging into our Veterinarian Portal:

EMERGENCY CENTER

No appointment is required, though a phone call to let us know you are coming is appreciated! Pets don’t live by a clock or calendar. We get it, we have pets too!

Emergency Center Hours

Weekdays, Weekends, Holidays: 24 Hours

REFERRAL APPOINTMENTS

Patient visits are by appointment only or can be seen in association with an emergency or critical care appointment.

Referral Practice Hours

Monday – Friday: 9:00am – 5:00pm

VETERINARIAN PORTAL

Referring veterinarians can access and share medical records with VSS by logging into our Veterinarian Portal:

Welcome to VSS

Veterinary Specialty Services (VSS) is a multi-specialty, referral-only practice and after-hours emergency facility committed to providing advanced veterinary care for pets. Our highly qualified and board certified specialists work in collaboration with primary care veterinarians throughout the St. Louis metropolitan region, Missouri and its surrounding states to diagnose and treat challenging and often life-threatening pet health problems.

We have locations in Manchester and O’Fallon, Missouri to make it convenient for pet owners to have access to specialty veterinary and emergency care.

Our mission is to provide expert, collaborative, compassionate care to sick and injured pets.  VSS has now grown to include multiple specialties in 7 disciplines including cardiology, critical care, internal medicine, neurology, oncology, radiology and surgery and continues to be a highly-regarded as an essential resource for pets in our community.

In 2008, VSS opened an after-hours emergency practice providing pet owners and distressed animals after hour urgent and critical care. The same collaborative principles apply to our emergency care, ensuring primary veterinarians and owners are involved in the choice of care for pets in an emergency situation.

Welcome to VSS

Veterinary Specialty Services (VSS) is a multi-specialty, referral-only practice and after-hours emergency facility committed to providing advanced veterinary care for pets. Our highly qualified and board certified specialists work in collaboration with primary care veterinarians throughout the St. Louis metropolitan region, Missouri and its surrounding states to diagnose and treat challenging and often life-threatening pet health problems.

We have locations in Manchester and O’Fallon, Missouri to make it convenient for pet owners to have access to specialty veterinary and emergency care.

Our mission is to provide expert, collaborative, compassionate care to sick and injured pets.  VSS has now grown to include multiple specialties in 7 disciplines including cardiology, critical care, internal medicine, neurology, oncology, radiology and surgery and continues to be a highly-regarded as an essential resource for pets in our community.

In 2008, VSS opened an after-hours emergency practice providing pet owners and distressed animals after hour urgent and critical care. The same collaborative principles apply to our emergency care, ensuring primary veterinarians and owners are involved in the choice of care for pets in an emergency situation.

Veterinary Specialty Services

1021 Howard George Dr, Manchester, MO 63021

Veterinary Specialty Services - WEST

7770 Winghaven Blvd, O’Fallon, MO 63368

Vetrinary Specialty Services

1021 Howard George Dr.
Manchester, MO 63021

VSS - West (Satellite Location)

MEET OUR DOCTORS

Each of our board-certified specialists are veterinarians who have advanced training in the discipline they have chosen. In addition to meeting the requirements and certifications to become a doctor of veterinary medicine, they complete a year-long rotating internship and three-year residency. A specialist veterinarian must also must pass a rigorous examination in order to become a diplomate of one of the 22 specialty colleges recognized by the American Veterinary Medical Association (AVMA).

VSS speciality doctors want to ensure that your pet receives state of the art quality care. Technologies available in our hospital include but are not limited to: high field magnetic resonance imaging (MRI), computerized tomography (CT), digital radiography, ultrasonography, complete endoscopy services, cardiac catheterization laboratory, on-site diagnostic laboratory services and full service surgical suites.

A referral Practice

Patient visits are by appointment only or can be seen in association with an emergency or critical care appointment.

For an appointment: (636) 227-9400.
After hours/weekend emergencies: (636) 227-6100.

SPECiALITY SERVICES

VSS speciality doctors want to ensure that your pet receives state of the art quality care. Technologies available in our hospital include but are not limited to: high field magnetic resonance imaging (MRI), computerized tomography (CT), digital radiography, ultrasonography, complete endoscopy services, cardiac catheterization laboratory, on-site diagnostic laboratory services and full service surgical suites.

DIRECTIONS

Vetrinary Specialty Services

1021 Howard George Dr.
Manchester, MO 63021

VSS - West